1.   Who we are

a.    This information applies to the information collected by Rustic Hyde ABN:

b.   Address: 21 Tolmie Mahaikah Road, Tolmie 3723 Victoria, AUSTRALIA

c.    Rustic Hyde is a natural Australian skin care company which is 100% owned and operated in Australia

2.   Information covered by our Privacy Policy

a.    Our Privacy Policy covers all personal information processed by Rustic Hyde – this is information that either in isolation or in combination with other information is able to directly or indirectly identify you

3.   What information do we collect

a.    We receive from you details such as your name, postal address, email, phone and payment information that you provide to us when you sign up with us, purchase products from us and correspond with us

b.   About you – you are probably aware that with websites today when you visit a website we may use cookies and other digital technology to automatically collect technical information, information related to your visit (such as the pages & products you viewed or searched, length of visit). We use this information to evaluate our website and your related customer experience

c.    If you would prefer not to have any of this information stored on your computer you can set your browser so it does not accept cookies. However disabling cookies may affect your ability to access parts of websites including the abilty to make a purchase. If you would prefer to order by phone please email us and we will contact you to assist with this preference.

4.   Information Disclosure

a.    We do not share your details with any third party organisations (for example other product & services companies) who are not directly related to the fulfillment of our Rustic Hyde customer service and legal requirements

b.   We may use third party cookies to improve functionality and add to the overall customer experience. Our website uses Google Adwords which is an online advertising program which has a conversion tracking cookie in the users browser. These adwords are not used to obtain personal information but to provide us with conversion statistics. If you do not want cookies such as this you can deactivate them on the user settings on your internet browser

5.   How we use information

a.    To provide you with information about products and services via our Newsletter and special offers (email, postal or text) – we hope this adds to your customer experience with Rustic Hyde and your enjoyment and usage of our natural Australian skin care range. You can opt out at any time by contacting us

b.   To improve your experience on our website

c.    To help detect any fraudulent or suspicious purchase transactions and activities

d.   To review and measure the online activities of our website visitors to make improvements to our website where necessary to improve your customer and visiting experience

e.    To process payments and fulfill your customer/product orders – it is in our interests to ensure processing of financial information and payments is secure

f.     To provide you with the products you have ordered from us

g.    To learn more about use of our products to help us provide products that are suitable to our customers


If you have any questions regarding our Privacy Policy please contact us with your question so we can assist you.

Thank you for your time and your custom.

And of course it would be remiss not to thank and reassure you that using natural Australian skin care products such as Rustic Hyde are helping to make the most of the skin you have – rich in natural botanicals, antioxidants and superfoods. All the goodies!